Robert Thacker – Medium

Robert Thacker

The Hidden Power of Resilience: Crafting Seamless Customer Experiences from the Inside Out

Resilience is not always about recovery. It also has a hidden superpower🦸‍♂️Creating compelling customer experiences. Let's talk about…

1d ago

Woman speaks with Customer Service Rep and has good experience

1d ago

The Importance of Resiliency in Business Processes: The Key to Long-Term Success

Is your business equipped with resilient processes to adapt, thrive, & stay competitive through disruptions and uncertainty? Let’s find…

Jan 15

The Importance of Resiliency in Business Processes: The Key to Long-Term Success

Jan 15

Best Practices for Process Mapping: Bridging the Gap Between Theory and Practice

Master process mapping with these best practices on how to set clear objectives, engage stakeholders, and choose the right diagramming…

Aug 28, 2024

Best Practices for Process Mapping: Bridging the Gap Between Theory and Practice

Aug 28, 2024

How Businesses Should Prepare for a Process Audit: A Comprehensive Guide

Businesses must prepare for process audits to ensure efficiency, compliance, and improvement. This article discusses how to be prepared.

Jul 3, 2024

How Businesses Should Prepare for a Process Audit: A Comprehensive Guide

Jul 3, 2024

Choosing the Right Business Process Management Software: A Guide for Beginners

New to BPM software? This guide helps beginners navigate the process — from understanding needs to selecting the perfect fit. #BPM

Jun 3, 2024

Choosing the Right Business Process Management Software: A Guide for Beginners

Jun 3, 2024

10 Best Practices for Streamlining Workflow with Business Process Management

Unlock efficiency with Business Process Management: map processes, automate tasks, standardize workflows, and foster continuous…

May 30, 2024

10 Best Practices for Streamlining Workflow with Business Process Management

May 30, 2024

Navigating the Storm: Overcoming Challenges in Early Stages of Business Process Management…

The implementation of Business Process Management (BPM) can offer impressive benefits to a business, from increased productivity to…

May 30, 2024

Navigating the Storm: Overcoming Challenges in Early Stages of Business Process Management…

May 30, 2024

AI MacDonald Had A Farm, AI AI O! Navigating the Hype in Artificial Intelligence

No matter where you turn, one buzzword reigns supreme: Artificial Intelligence (AI). How do you know what’s real and what is marketing hype?

Apr 4, 2024

AI MacDonald Had A Farm, AI AI O! Navigating the Hype in Artificial Intelligence

Apr 4, 2024

Navigating Compliance and BPM: Challenges & Solutions

Explore the intricate dance between compliance and BPM. Learn how to harmonize processes with regulations for organizational success.

Mar 28, 2024

Navigating Compliance and BPM: Challenges & Solutions

Mar 28, 2024

Continuous Improvement Culture: Fostering BPM Innovation

Continuous improvement is not just a concept; it’s a culture that organizations need to imbibe if they wish to stay ahead. Companies that…

Mar 19, 2024

Continuous Improvement Culture: Fostering BPM Innovation

Mar 19, 2024

Robert Thacker

Robert Thacker

Speaker, Author, Voice of Transformation & CX. Robert has over 25 years experience implementing transformation & improvement projects with millions $ in savings

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